Before contacting us
Confirm your email, review entitlement and device status, update CapyRoute, change region, and reconnect after the network settles.
CapyRoute support
Connection help without browsing surveillance.
Useful diagnostics
Send platform, CapyRoute version, time, selected mode/region, and the displayed failure category. Never send passwords, activation codes, session tokens, or private tunnel keys.
Contact
Email support@capyroute.com. Security reports belong at security@capyroute.com.